Session 1: Choosing the Right Tools

Fire Tech U Presents: Technology in the Fire Service – A Five-Part Webinar Series
Session 1: Choosing the Right Tools
Recorded on September 3, 2025
The first in a five-part series, this session explores how technology is transforming the fire service. You’ll learn how to assess, adopt, and maximize technology for better decision-making and operational efficiency. William Pigeon, CEO of Tablet Command, shares proven approaches that support both fire departments and the fire service at large.

About Guest Speaker: William Pigeon, CEO of Tablet Command
With his innovative solutions, William “Will” Pigeon, CEO and Co-founder of Tablet Command, has significantly impacted emergency response and incident command management. Educated in Computer Science and Information Systems at San Diego State University, Will began his career in the fire service in 1998, taking on various roles, including firefighter, paramedic, and fire dispatcher, primarily in San Diego. In 2005, he joined the Contra Costa County Fire Protection District, eventually becoming Assistant Fire Chief before dedicating himself full-time to Tablet Command in 2020. Alongside Co-Founder Andy Bozzo, he founded Tablet Command in 2011, leveraging his extensive experience in fire operations, communications, and programming to develop technologies that enhance the efficiency and effectiveness of public safety professionals.
About Fire Tech U
Fire Tech U is a collaborative training and education hub that empowers fire service professionals to keep pace with today’s rapidly evolving wildfire challenges. By connecting practitioners with the latest science, data, and technology tools, it builds fluency and confidence in applying innovations to real-world wildfire preparedness, response, and recovery. Through hands-on learning, shared curriculum, and community partnerships, Fire Tech U strengthens resilience and equips leaders to make proactive, informed decisions.
Fire Tech U is an initiative by the Western Fire Chiefs Association.


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