Session 1: Choosing the Right Tools

Fire Tech U Presents: Technology in the Fire Service – A Five-Part Webinar SeriesSession 1: Choosing the Right Tools Recorded on September 3, 2025 The first in a five-part series, this session explores how technology is transforming the fire service. You’ll learn how to assess, adopt, and maximize technology for better decision-making and operational efficiency. William Pigeon, CEO of Tablet Command, shares proven approaches that support both fire departments and the fire service at large. About Guest Speaker: William Pigeon, CEO of Tablet CommandWith his innovative solutions, William “Will” Pigeon, CEO and Co-founder of Tablet Command, has significantly impacted emergency response and incident command management. Educated in Computer Science and Information Systems at San Diego State University, Will began his career in the fire service in 1998, taking on various roles, including firefighter, paramedic, and fire dispatcher, primarily in San Diego. In 2005, he joined the Contra Costa County Fire